Low cost phone services for small business

Free Services

Welcome Greeting

Each incoming call can be answered with a friendly and informative personalised message.

Call Queuing

An engaged line or voicemail will lose you business! Keep your callers on the line and let them know you’ll be with them shortly.

Divert to Mobile

If you’re often on the move, instantly divert calls to your mobile so you never miss another call.  A pence per minute charge applies, dependent on the type of service number.

Online Call Data Reports

Our data reports detail exactly when and where your calls originate from, allowing you to keep track of your audience and aid marketing efforts

Additional Services £4.99/monthly

Call Recording

All calls can be recorded for reference and/or training purposes (plus 1p/min)

Call Centre Call Handling

The easiest and cheapest way to connect all your staff together, without the need for expensive equipment

Virtual Switchboard

Bespoke personalised menu system that guides callers to the correct department.  Learn more about virtual switchboards

Simultaneous Call Handling

Place callers on hold and juggle multiple calls at once during busy periods.

Multiple Destination Routing

Control where your calls are redirected to; you could have 50% going to one member of staff, and 50% to another, for example.

Call Whisper

If you have several numbers through because you run several businesses from a single location, for example, you’ll be interested to know that our dynamic Call Whisper Service can play a short, pre-recorded message to let you know which number has been dialled, meaning you can be fully prepared before you answer each call.

Bespoke Services - Please call for more information

Zone Routing

Zone Routing keeps things local by directing incoming calls to the nearest branch or franchisee

Live Call Answering Service

When customers call they like to be greeted by a real person. If you’re busy, our experienced operators will professionally answer the call for you. Learn more about our professional call answering service.

International Routing

Deliver your incoming calls to almost any international destination.  See our international divert rates

Conference Calls

Create your own conference service

DTMF Data Capture

Collect digits entered using the telephone keypad to control what happens next in the call ow (when combined with other features such as Send Post).

Dynamic Call Agent

Dynamic Call Agent (DCA) is a simple solution to manage inbound calls quickly and effectively by creating agents and skillsets. The agents simply sign in / out to manage calls, which are distributed to the skillsets to allow enhanced distribution and call management with minimal effort.  Allows for home workers or off site members of staff.

CLI Routing

Route calls based on a caller’s CLI (telephone number) or telephone keypad input, use default or customised audio to collect digits using telephone keypad.

Number Portability

Port your NGN to to reduce the cost of your business’ phone services and benefit from our advanced incoming call solutions.

Have a question?

Call us on 0800 357 622 or use the form below:

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