Giving your business the edge
Numbersales.com provides a full range of non-geographic numbers with virtual office abilities, allowing you to handle your business phone calls more effectively.
We specialise in exceeding customer expectations for applications with these numbers. Our complete range of services can offer flexible routing to different locations, dependant on time of day, week or year via our highly acclaimed virtual office service, as well as multiple call handling via our highly successful Call Queuing Solution.
Numbersales.com always offers a bespoke service for customers. If you are looking for a specific service to be developed, however complex, we can advise the best way forward and provide a customised proposal.
Benefits of Virtual Office:
This allows you to see the total number of calls, the times and durations, and the callers ID for any custom dates.
Receive an email every time you miss a call, giving the time/date of the call and the callers number.
Unanswered calls go to voicemail which is delivered to you by as a sound file by email.
Allows your faxes to be received as email attachments, which can then be viewed and stored easily on your PC or Mac. Users will never hear a busy tone.
Allows your faxes to be sent using your email address to any fax machine in the world.
Callers to the service will hear an initial introduction/welcome message as soon as they dial your number. Calls will then proceed to the next step of the service.
Designed to make you aware of the type of call you are about to receive. This is whispered to you through your telephone earpiece just before the call is answered. If you work from home, you can distinguish between private and business calls.
Take control of where you receive calls, depending on what time of day it is e.g. Office hours, out of hours, evenings and weekends.
Callers hear an audio message giving out a series of options to select from by using their telephone keypad, for a specific department. e.g Press 1 for sales, Press 2 for accounts etc.
NumberSales Divert Plan is a call solution that diverts incoming calls to a secondary target number if the primary number is busy or unanswered after a set time period. Up to three different target numbers can be set to receive calls. Each of the virtual receptionist options will have its own individual divert plan.
Incoming calls are queued if your lines are busy and will never hear an engaged tone. Callers are played music whilst on hold, from our range of stock music, which you can select from. Callers are told periodically how long the queue is.
No disputes over who said what - the whole call is recorded and sent to you as a sound file via email. No need for any expensive equipment. All recordings are sent immediately by email, or can be stored online.
Zone plan allows you to nationally advertise one number for your business, and have callers directed instantly to your nearest branch office or site, or to the location of your choice.
If you are interested in developing an IVR application, please call us 08448 488 499 for immediate assistance.