Ofcom frequently asked questions
What are the benefits of 08 numbers?
- 08 numbers support a range of services.
- Non geographic.
- Can be connected to various locations.
- Ideal for disaster recovery.
- Revenue sharing.
- Allows call centres to answer more quickly and efficiently.
What are 084 and 087 numbers used for?
- Ideal for sales lines.
- Ideal for customer enquiries.
- Recorded information services.
- Revenue sharing.
Why does Ofcom allow public bodies to use 0870 numbers?
- Ofcom does not regulate which services public bodies use.
- They do encourage them to use cheaper 03 ranges.
- 03 numbers must cost no more than a local rate call.
How accurate are 118 numbers?
Various accuracies, please view link to Ofcom to read more.
What has Ofcom changed with regard to 08 numbers?
- New rules came into effect from 01/08/2009 designed to encourage communication providers to charge 0870 numbers at the same rate as geographic number rates.
- Charged at the same pence per minute rates and included in communications call package price plans on the same basis as local calls.
- Ofcom decided from 01/08/2009 that expensive 0871 and 0872 range of numbers will regulated by the premium rate service regulator Phonepayplus.
Can I check the location of a telephone number?
- Yes, either use our local area code checker here, or visit Ofcom here and click on telephone code checker.
Are businesses and organisations allowed to make money by using 08 numbers?
Yes, revenue sharing generated by pence per minute call charges is permitted on all 084 and 087 numbers.
However, Ofcom‘s new rules will end revenue sharing on 0870 numbers.
Read more from Ofcom.
What are the alternatives for consumers looking for number information?
- 118 directories enquiries offer voice based services.
- Traditional A to Z printed directories.
- Internet services, these offer a wide range of search facilities.
- Textback facilities means that they can download and store numbers in their mobiles.
Can I keep my number if I switch provider?
- It‘s usually straightforward to retain your existing telephone number.
- If you choose an indirect access phone provider, you will be accessing there cheaper calls over your existing telephone line.
- If you choose a new direct access phone supplier, then you can have either a new telephone number or they will arrange for your BT number to be ‘ported’ over to their network, so you can keep your existing number.
How do consumers find the number of a 118 directory enquires service?
- Those who regularly use the service already know the number.
- Printed directories.
- Phone companies.
- Internet searches.
Read more FAQ’s from our site
Available Numbers:
Please choose from one of the ranges of numbers listed below. This will take you to further information regarding the product, and a selection of numbers to choose from.